https://newsletter.supportman.io/ 2026-04-03T19:06:39+00:00 https://newsletter.supportman.io/subscribe 2026-04-03T19:06:39+00:00 https://newsletter.supportman.io/authors 2026-04-03T19:06:39+00:00 https://newsletter.supportman.io/p/how-to-use-ai-to-audit-scale-and-train-your-team-with-confidence-d177b4c8edcea53a 2025-08-05 1.0 https://newsletter.supportman.io/p/support-snapshot-podcasts-of-the-week 2025-06-20 1.0 https://newsletter.supportman.io/p/episode-9 2025-04-15 1.0 https://newsletter.supportman.io/p/jul17 2025-07-18 1.0 https://newsletter.supportman.io/p/turn-metrics-into-momentum-mario-guisado-s-dashboards-that-drive-results 2025-05-27 1.0 https://newsletter.supportman.io/p/may-22 2025-06-10 1.0 https://newsletter.supportman.io/p/starting-smart-feeling-seen-and-the-cx-lesson-hiding-in-a-nordstrom-return-story 2025-06-10 1.0 https://newsletter.supportman.io/p/sep-4 2025-09-05 1.0 https://newsletter.supportman.io/p/support-news-issue-5 2025-02-14 1.0 https://newsletter.supportman.io/p/coach-rios-support-report-gets-value-from-customer-noise 2025-10-28 1.0 https://newsletter.supportman.io/p/episode-5 2025-02-19 1.0 https://newsletter.supportman.io/p/live-chat-with-jen-weaver-episode-2 2025-04-14 1.0 https://newsletter.supportman.io/p/vr-cake-ltv-and-your-affiliate-program-recommendations 2025-03-10 1.0 https://newsletter.supportman.io/p/aug29 2025-08-29 1.0 https://newsletter.supportman.io/p/stop-hoarding-qa-how-to-use-feedback-to-fuel-support-team-growth-40fdf7af83825ccb 2025-08-19 1.0 https://newsletter.supportman.io/p/support-snapshot-june-6-2025 2025-06-06 1.0 https://newsletter.supportman.io/p/support-jargon-poll-results 2025-04-08 1.0 https://newsletter.supportman.io/p/episode-8 2025-04-03 1.0 https://newsletter.supportman.io/p/beyond-christmas-managing-the-holidays-on-global-teams 2025-11-25 1.0 https://newsletter.supportman.io/p/support-snapshot-zapier-s-all-company-support-disney-from-zero-to-325k-in-a-day-and-curated-roles-wi 2025-05-09 1.0 https://newsletter.supportman.io/p/ep-11 2025-06-10 1.0 https://newsletter.supportman.io/p/welcome-to-our-new-podcast-episode-1-is-here 2025-04-14 1.0 https://newsletter.supportman.io/p/ep-3 2025-04-14 1.0 https://newsletter.supportman.io/p/guest-post-by-alisha-joseph 2025-08-08 1.0 https://newsletter.supportman.io/p/podcast-episode-6-agile-for-cx-teams 2025-03-04 1.0 https://newsletter.supportman.io/p/the-support-snapshot-issue-11-speak-up-bark-loud-stay-sharp 2025-04-04 1.0 https://newsletter.supportman.io/p/what-makes-people-stay-how-to-lead-support-teams-with-purpose-c5ea823b2f59c50b 2025-07-08 1.0 https://newsletter.supportman.io/p/episode-7 2025-03-18 1.0 https://newsletter.supportman.io/p/ss-april-17 2025-04-18 1.0 https://newsletter.supportman.io/p/leading-through-layoffs-building-teams-when-budgets-shrink 2025-10-14 1.0 https://newsletter.supportman.io/p/support-snapshot-it-s-q2-do-you-know-where-your-experience-is 2025-05-02 1.0 https://newsletter.supportman.io/p/prevention-first-qa-to-rocket-your-team-to-97-plus-percent-csat-f95af5f9f3d21b46 2025-09-02 1.0 https://newsletter.supportman.io/p/conquer-qa-overwhelm-with-stacy-s-fearless-ten-ticket-method 2025-09-16 1.0 https://newsletter.supportman.io/p/the-podcasts-are-back-and-some-are-not-about-ai 2025-08-16 1.0 https://newsletter.supportman.io/p/ep-10 2025-04-22 1.0 https://newsletter.supportman.io/p/metrics-to-track-or-toss-craig-stoss-s-5-step-system-to-simplify-support-data-a029 2025-06-10 1.0 https://newsletter.supportman.io/p/july10 2025-07-11 1.0 https://newsletter.supportman.io/p/let-go-of-the-legos-why-delegation-makes-you-a-better-leader 2025-07-22 1.0 https://newsletter.supportman.io/p/support-snapshot-guest-coach-r-os 2025-04-25 1.0 https://newsletter.supportman.io/p/jun-27 2025-06-27 1.0 https://newsletter.supportman.io/p/support-snapshot-podcasts-of-the-week-93040f86cdd2371d 2025-06-19 1.0 https://newsletter.supportman.io/p/support-snapshot-april-11 2025-04-11 1.0 https://newsletter.supportman.io/p/aug1 2025-08-01 1.0 https://newsletter.supportman.io/p/from-boring-to-brilliant-raising-energy-on-virtual-calls 2025-09-30 1.0 https://newsletter.supportman.io/p/ep-14 2025-06-24 1.0 https://newsletter.supportman.io/p/jul25 2025-07-25 1.0 https://newsletter.supportman.io/p/aug21 2025-08-22 1.0 https://newsletter.supportman.io/t/Live Chat with Jen Weaver 2025-09-18 1.0 https://newsletter.supportman.io/t/Support Snapshot 2025-09-18 1.0