Support Snapshot

a Friday recap email with all the great support content you may have missed

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Support Snapshot: Podcasts of the Week

Support Snapshot: Podcasts of the Week

Rolling up the CS podcasts of the week for you - in 5 minutes or more.

Jen Weaver
Jen Weaver
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Support Snapshot - June 6, 2025

Support Snapshot - June 6, 2025

Rolling up the podcasts of the week in 5 minutes or more.

Jen Weaver
Jen Weaver
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Support Snapshot - Taking Care of You With "No," Docs, and Intentionality

Support Snapshot - Taking Care of You With "No," Docs, and Intentionality

rolling up the podcasts of the week for you!

Jen Weaver
Jen Weaver
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Starting Smart, Feeling Seen, and The CX Lesson Hiding in a Nordstrom Return Story

Starting Smart, Feeling Seen, and The CX Lesson Hiding in a Nordstrom Return Story

Some Fantastic Podcast Clips This Week!

Jen Weaver
Jen Weaver
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Support Snapshot: Zapier’s All-Company Support, Disney+ From Zero to 325K in a Day, and Curated Roles Without the Fluff

Support Snapshot: Zapier’s All-Company Support, Disney+ From Zero to 325K in a Day, and Curated Roles Without the Fluff

This week in CX: team-wide support in action, streaming chaos at scale, and AI spin that missed the mark.

Jen Weaver
Jen Weaver