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Support Snapshot

a Friday recap email with all the great support content you may have missed

Live Chat with Jen WeaverSupport Snapshot
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Support Snapshot: Podcasts of the Week
Jun 13, 2025

Support Snapshot: Podcasts of the Week

Rolling up the CS podcasts of the week for you - in 5 minutes or more.

Jen Weaver
Jen Weaver
Support SnapshotSupport Snapshot
Support Snapshot - June 6, 2025
Jun 06, 2025

Support Snapshot - June 6, 2025

Rolling up the podcasts of the week in 5 minutes or more.

Jen Weaver
Jen Weaver
Support SnapshotSupport Snapshot
Support Snapshot - Taking Care of You With "No," Docs, and Intentionality
May 23, 2025

Support Snapshot - Taking Care of You With "No," Docs, and Intentionality

rolling up the podcasts of the week for you!

Jen Weaver
Jen Weaver
Support SnapshotSupport Snapshot
Starting Smart, Feeling Seen, and The CX Lesson Hiding in a Nordstrom Return Story
May 16, 2025

Starting Smart, Feeling Seen, and The CX Lesson Hiding in a Nordstrom Return Story

Some Fantastic Podcast Clips This Week!

Jen Weaver
Jen Weaver
Support SnapshotSupport Snapshot
Support Snapshot: Zapier’s All-Company Support, Disney+ From Zero to 325K in a Day, and Curated Roles Without the Fluff
May 09, 2025

Support Snapshot: Zapier’s All-Company Support, Disney+ From Zero to 325K in a Day, and Curated Roles Without the Fluff

This week in CX: team-wide support in action, streaming chaos at scale, and AI spin that missed the mark.

Jen Weaver
Jen Weaver
Showcasing the tools and workflows top support leaders use to optimize their customer and team experience. Sign up to get our podcast, Friday support roundup, and other resources for Support leaders.

Support Leaders Newsletter

Showcasing the tools and workflows top support leaders use to optimize their customer and team experience. Sign up to get our podcast, Friday support roundup, and other resources for Support leaders.

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